Privacy policy

Introduction

At CognitusWeb, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

By using our website and services, you agree to the practices described in this policy. We encourage you to read this document carefully to understand our approach to your privacy.

Use of Personal Information

Your personal information is used to provide and improve our services, such as processing your course enrollments, communicating with you, and customizing your learning experience.

We may also use your data for analytical purposes, to understand user behavior and enhance the performance of our platform.

Third-Party Sharing

CognitusWeb does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

These third parties are required to use your data only for the purposes we specify and are obligated to protect your information in compliance with applicable privacy laws.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular security audits to prevent unauthorized access or data breaches.

However, please be aware that no system is completely secure, and we cannot guarantee the absolute security of your data transmitted over the internet.

Children’s Privacy

CognitusWeb’s services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Your Rights

You have the right to access, correct, or delete your personal information held by CognitusWeb. You may also request a copy of your data or object to its processing under certain circumstances.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your own, including those with different data protection laws. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.

By using our services, you consent to the transfer of your data to countries outside of your country of residence for the purposes described in this Privacy Policy.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

If you wish to request the deletion of your personal data, you can contact us at [email protected]. We will process your request in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party websites that are not operated by CognitusWeb. We are not responsible for the content, privacy policies, or practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

Changes to This Policy

CognitusWeb may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us at [email protected].

We value your feedback and are committed to addressing your inquiries promptly and professionally.

Governing Law

This Privacy Policy and any disputes related to it or our handling of your personal information shall be governed by the laws of the jurisdiction in which CognitusWeb operates.

By using our services, you agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes arising out of this policy.

Marketing Communications

With your consent, CognitusWeb may send you promotional emails about new courses, webinars, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the email.

Please note that even if you opt out of marketing communications, you may still receive administrative emails regarding your account or updates to our services.

User-Generated Content

Any content you post on our platform, such as course reviews, comments, or forum contributions, may be visible to other users. We advise you to avoid sharing personal information in public areas of our website.

CognitusWeb is not responsible for any personal information you choose to share publicly, and we encourage you to exercise caution when posting content on our site.

Analytics and Performance

We use analytics tools to understand how users interact with our website and services. This information helps us improve the user experience, optimize our content, and identify technical issues.

Data collected through analytics may include your IP address, browser type, pages visited, and the time spent on our site. This data is typically anonymized and aggregated to protect your privacy.

Payment Processing

We partner with secure payment processors to handle transactions on our website. When you make a payment, your billing information is transmitted directly to these processors and is not stored on our servers.

These third-party payment processors adhere to stringent data protection standards to ensure the security of your financial information during the transaction process.

Data Breach Response

In the event of a data breach, CognitusWeb will promptly assess the situation and take appropriate measures to mitigate the impact. This may include notifying affected users, offering guidance on how to protect their information, and cooperating with relevant authorities.

We are committed to transparency in our response and will keep you informed about any actions we take to resolve the issue and prevent future breaches.

Account Security

To protect your account, we recommend using a strong, unique password and enabling two-factor authentication where available. Avoid sharing your login credentials with others, and be cautious of phishing attempts.

CognitusWeb will never ask for your password via email or any other form of communication. If you suspect unauthorized access to your account, please contact us immediately at [email protected].

User Consent

By using our website and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our services.

You may withdraw your consent at any time by contacting us at [email protected]. Please note that withdrawing consent may affect your ability to use certain features of our website.

Contact us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at [email protected]. We are committed to addressing your inquiries promptly and transparently.